How to get BORO Support?

Write in live chat. Usually you get a reply within 5 minutes. If urgent, also use the help center link.

Where can I see BORO Contact?

All addresses are in the contact section of this page. Messages written from Dhaka get a faster response.

Is BORO Help open all day?

Yes, live chat is open. You can send questions even at night.

Which path is best for the BORO App?

Download the APK on Android, then log in. If you need assistance, tell in chat.

Is help available with bKash, Nagad and Rocket?

Yes, for Bangladeshi users, it provides help on common questions related to bKash, Nagad and Rocket.

BORO Support: Official Help Center Bangladesh

BORO Support page provides quick answers, customer assistance, contact information, and the help center all in one place, for Dhaka, bKash, Nagad, and Rocket users too.

Download the BORO App Start BORO Login

BORO Support's 4 quick facts

Small info makes the start clear

4.9/5 rating

This number comes from 48,465 reviews

195K+ active users

Daily help demand is large

245+ titles

Help questions are so varied

99.6% uptime

BORO has been active since 2014

BORO Support's Live Chat

This is the fastest way

Chat opens and work starts

Most questions receive the first reply within 5 minutes; many Dhaka users message in the afternoon, as the network is stable then. If there are issues with bKash, Nagad, Rocket, or BORO Login, send a screenshot in chat.

Get help in chat

Three BORO contact options

Three easy doors for the same issue

Email

Email is the best organized way to send a written explanation, receipt, and account information.

See email template

Phone

If you want to talk instantly, use the phone; directions arrive within 2 minutes after minor errors.

Contact by phone

Help Center

Common questions, account steps, and transaction rules are here for new users; a great start.

Read the Help Center

BORO Help's 3 steps

Getting help is very easy

Describe the problem briefly
If needed, send a photo
Return to the BORO App after answer.

Downloading the APK on Android 8+ phones makes it smoother; some users forget to grant permissions on first install, so check the settings once.

Response time

See which path yields the fastest response

Path	General response	Best time
Live chat	Within 5 minutes	Urgent question
Email	Within 1 business day	Detailed explanation
Help Center	Right away	General guidelines

Trust in BORO Contact

Three small words come in handy

Dhaka-based users

Many Dhaka residents contact after office hours, so sending a message in the evening makes it easier to read and get a reply.

bKash and Nagad

If you have questions about local methods, clearly write in the ticket.

Rocket support

Provide the reference number on one line for faster resolution.

Final step: Get the BORO App

Even if you need BORO Support, with the BORO App, next time the work will be easier; help, contact information, and BORO Help will all be at hand.

Download the BORO App